Shipping and Delivery

Our goal is to provide a reliable and transparent shipping experience for every customer. StraysDeserveLove ships within the US and internationally, collaborating with trusted logistics providers to ensure your order arrives safely and efficiently.

Order Processing and Delivery Time

1. Order Delivery Time:
   • Processing Time: 3-7 business days
   • Standard Shipping Time: 14-20 business days
   • Priority Shipping: 7-10 business days
2. Shipping Fees:

• Standard Shipping: 30 SAR for orders with one item
  
• Priority Shipping: 64 SAR for orders with one item
  

1. Shipping Methods:
   We partner with reliable shipping companies including 4PX, YunExpress, Wanb Express and UBI to ensure your parcel arrives safely.

Order Processing

• Processing Time: Orders typically leave our warehouse within 3-7 business days.
• Shipping Time: Delivery usually takes 14-30 business days depending on the shipping destination.
• Once your order is shipped, a tracking number will be sent to you via email so you can track your order.

Shipping Delays

Delays may occur due to incorrect addresses or customs clearance procedures. In case of any issue, our team will work to effectively assist you in resolving it.

Tracking Information

• You will receive tracking information via email once your order has shipped.
• If tracking information does not appear within 5 days, please contact us.

Note on Tracking:
If "no information available" appears in the tracking, please wait some additional time for the information to update. The estimated delivery time remains valid even if tracking data is temporarily delayed.

Taxes and Customs Duties

• No taxes are charged at checkout.
• Shipping time does not include any potential customs delays.

If you have any questions regarding shipping or your order, please email us at service@straysdeservelove.com .